TERMS AND CONDITIONS
1. Overview
By accessing and using this website and services provided by Nicole Hollmann ("we", "us", "our"), you agree to comply with and be bound by these Terms and Conditions. These Terms apply to all visitors, clients, and users of our website and services.
2. Services Provided
We provide services including, but not limited to:
Counselling
Rapid Transformational Therapy (RTT)
Hypnotherapy
Transformational Coaching
Online programs, courses, workshops, and events
All services are intended for personal development, mindset support, and emotional wellbeing.
3. Not Medical or Crisis Support
Our services are not a substitute for medical, psychological, or psychiatric treatment.
We do not diagnose, treat, or cure medical or mental health conditions.
If you are experiencing severe mental health concerns or are in crisis, you should seek support from a qualified healthcare provider or emergency services.
4. Client Responsibility
By engaging in our services, you acknowledge that:
You are responsible for your own decisions, actions, and results
Results may vary from person to person
Participation is voluntary and based on your willingness to engage
5. Bookings and Payments
All sessions must be booked in advance.
Payment is required prior to sessions unless otherwise agreed.
All prices are listed on the website and may be updated at any time without notice.
6. Cancellation and Refund Policy
A minimum of 24 hours’ notice is required for cancellations or rescheduling.
Late cancellations or failure to attend may result in the session being forfeited.
Refunds are not provided for completed services or digital products unless required under Australian Consumer Law.
7. Confidentiality
We respect your privacy and confidentiality.
All personal information shared during sessions will be kept confidential, except where disclosure is required by law, including where there is a risk of harm to yourself or others.
8. Intellectual Property
All content on this website, including text, materials, programs, videos, and resources, is the intellectual property of Nicole Hollmann.
You may not copy, reproduce, distribute, or use any content without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, or consequential loss, damage, or injury arising from your use of this website or services.
You agree to use our services at your own risk.
Nothing in these Terms excludes your rights under the Australian Consumer Law.
10. Testimonials and Results
Testimonials and examples shared on this website represent individual experiences and do not guarantee similar results.
11. Privacy
Any personal information collected will be handled in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).
12. Website Use
You agree not to use this website for any unlawful purpose or in a way that may harm, disrupt, or interfere with the website or its users.
13. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of the updated Terms.
14. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia.
15. Scope of Practice
As a counsellor, RTT practitioner, hypnotherapist, and transformational coach, services are focused on mindset, behaviour, and emotional wellbeing.
We do not provide medical, legal, or financial advice.